Returns & Exchanges
At Blacklyte US, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return window for items in their original condition. Please note that return shipping costs and restocking fees may apply depending on the reason for the return.
Return Process
- 1.Initiate Your Request
Contact our support team via email with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Carefully disassemble the furniture and pack it into its original manufacturer packaging, ensuring all hardware and assembly manuals are included.
- 3.Ship the Item
Affix the provided shipping label to the outside of the box and drop it off at the designated carrier location or schedule a home pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned items for damage, we will process your refund to the original payment method within 5-7 business days.